

The Wells Fargo 1098-E will be issued by January 31, 2022. Once logged in, select “Documents” then “Tax Information.” Primary borrowers who made qualifying payments in 2021 may also receive an Internal Revenue Service (IRS) Form 1098-E from both Wells Fargo and Firstmark Services in the mail.

To view your tax documents online, create or log in to your Firstmark Services account. Your Tax Information Is Available Online: If you have been notified that your student loan has transferred, your student loan interest information for 2021 will be available online at Firstmark Services beginning on January 31, 2022. After that period has passed, misdirected payments will be returned. Wells Fargo will only forward misdirected payments for the period defined in your transfer communications.

Our private student loans have been transitioned to a new loan holder and repayment will be managed by a new loan servicer, Firstmark Services, a division of Nelnet.Īvoid processing delays: If you have been notified that your student loan has transferred to Firstmark Services, please ensure that payments are sent directly to the Firstmark Services payment address using your new account number. Wells Fargo has exited the student loan business. Please read the info on our language services provided.Wells Fargo no longer offers private student loans or student loan consolidation. (You will need a source code found on the top of an EOP Statement (claim explanation) issued by us within the last 15 months.)
